Any adult resident of Australia with a valid medical condition may sign up. A recommendation from a healthcare professional is required. Ensure you meet the eligibility criteria outlined in our guidelines.
Yes, there is a nominal fee for processing your patient registration. This fee helps us maintain quality services. Details about the fee structure can be found on our website.
The sign-up process typically takes a few days, depending on the completeness of your application. We strive to process all applications as quickly as possible. You will receive updates via email throughout the process.
You will need to provide proof of identity and a medical recommendation from a licensed healthcare provider. Additional documentation may be required based on your specific situation. Please refer to our website for a complete list.
Yes, you can update your personal information through your account dashboard. If you encounter any issues, please contact our support team. We are here to assist you with any changes you need.